How the corporate benefit works

When to call

Childcare

Parents in a Pinch provides in-home care for healthy or mildly ill children. Employees may call for backup care during school vacations, when daycare is closed, a nanny goes on vacation or quits unexpectedly, weekends and evenings when employees must work late or anytime there is a gap in regular childcare arrangements.
Childcare is available day or evening, seven days/week.
Additional benefits include discounts on Nanny Check services for clients who would like a background check on a nanny they have found on their own. In Massachusettts, clients also receive discounts on full time and part time nanny placement services from Parents in a Pinch.

Adult care

Adult care is available in the home of an employee's elder or adult dependent 24 hours/day. Parents in a Pinch offers companion and personal care services, such as meal preparation, light housekeeping, prompting for medication, transportation to and from medical appointments and assistance with bathing, dressing, and activities of daily living.
Adult care is available day or evening, seven days/week, including overnights.

Arranging childcare or adult care

Employees call Parents in a Pinch at 800-688-4697 to request care
Identify themselves and company
Parents in a Pinch will identify a caregiver for your employee; the caregiver will contact the family directly to finalize the arrangements.
When the caregiver arrives, sign an authorization and release form.
Families will either pay the caregiver at the end of the day or a credit card will be billed once care is received.

Paying for care

Childcare
Rates vary by location. In most cases, employees pay an hourly fee between $12.00 and $18.00 per hour (there is a four-hour minimum charge). Some companies offer reimbursement for all or part of the fee paid.

Adult care
In most cases, employees pay an hourly fee between $15.00 and $18.00 per hour (there is a four-hour minimum charge). Rates vary by geographic location. Some companies offer reimbursement for all or part of the fee paid.

Getting started

Contact us about backup child care or elder care as an employee benefit. Rose Saia, our Managing Director, will be glad to speak to you about how we can tailor a backup care program to meet your company's needs.

Administration Fees

Your company is charged an administrative fee based on the size of your employee base as well as the number of locations we will be covering. This allows each employee to utilize up to 20 days per year of childcare and/or eldercare. In addition, this fee includes a number of seminars, webinars, attendance at benefit fairs, and marketing materials.

In some locations, employees are expected to pay their caregiver at the end of each day of care for the hours provided. Some companies choose to reimburse all or part of this employee payment. The reimbursement is managed by Parents in a Pinch.

In cases when employee are eligible to use their flex spending accounts to pay for the service, Parents in a Pinch will provide appropriate documentation for submission when requested by the employee.

Employee Registration

Employees simply call and tell us what company they work for and what their needs are for care. No pre-registration is necessary, however some companies choose to have their employees pre-register with their own human resource departments.